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Effective Date: January 1, 2026
Downey Insulation ("we", "our", or "us") operates the website at downeyinsulation.com (the "Site"). This Privacy Policy explains what information we collect when you visit our Site or contact us, how we use it, and your rights regarding that information.
By using our Site, you agree to the practices described in this policy. If you do not agree, please do not use our Site.
When you fill out a contact form, request an estimate, or send us an email, you may provide personal information such as your name, phone number, email address, and home address or service location. We only collect what you choose to share.
When you visit our Site, certain information is collected automatically through standard web technologies. This may include your IP address, browser type, operating system, referring URL, pages visited, and the date and time of your visit. This information is collected in aggregate and is not linked to your personal identity unless you have also submitted a contact form.
Our Site may use cookies - small text files stored on your device - to improve your browsing experience and understand how visitors use our Site. You can instruct your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the Site may not function correctly.
We may also use third-party analytics tools (such as Google Analytics) that set their own cookies to help us understand Site traffic and usage patterns. These third parties have their own privacy policies governing how they handle data.
We use the information we collect to:
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
We may share your information with trusted third-party service providers who assist us in operating our website or conducting our business - for example, form processing services or scheduling tools. These providers are permitted to use your information only as necessary to perform services on our behalf, and are required to keep it confidential.
We may also disclose your information if required to do so by law, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
We retain personal information only for as long as necessary to fulfill the purpose for which it was collected - generally the duration of a service relationship plus a reasonable period afterward for record-keeping. Contact inquiries that do not result in a service engagement are typically retained for up to 12 months and then deleted.
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and other applicable state laws, including the right to:
To exercise any of these rights, please contact us using the information in the "Contact Us" section below.
Our Site may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. We encourage you to review this page periodically.
If you have questions about this Privacy Policy or want to exercise your rights, please contact us:
Downey Insulation